Terms & Policies

Last updated: 7 October 2026

Booking a job with CYFRA LLC, trading as DoReMe Clean, means you accept the following.

Estimates and price

Prices shown on this site and produced by the calculator are estimates based on what you tell us. We confirm the exact price by text before starting. Once we begin, the agreed price does not go up. If the job turns out bigger than described, we tell you before starting and you decide whether to go ahead.

Payment

Eligible home-cleaning plans can be booked at a fixed selected-scope price or as hourly cleaning using live calendar availability. Hourly rates are for exactly two cleaners: Standard $75, Deep $90, Move-in / Move-out $86 per elapsed working hour. Choose a working-time budget (2-hour minimum); pay after service for actual working time, billed to the minute after the minimum. Task priorities are agreed before work; a time budget does not guarantee completion of the entire property. No separate labor add-on fees apply in hourly mode. Additional time requires your approval and a confirmed schedule; the scheduling allowance is not billed. If a two-person crew cannot be supplied, the visit must be rearranged or a different crew and rate explicitly agreed before work. Choose secure card payment on the website or payment after service. For custom jobs, ask for a secure payment link after scope, price and appointment confirmation. Advance payment is optional; no compulsory deposit or card storage is required. Never send card details by text, chat or phone.

Cancellation and rescheduling

• More than 24 hours ahead — free, no questions.
• Less than 24 hours ahead — we ask for 50% of the quote, because the slot was reserved for you.
• Outdoor work cancelled for rain or weather — always free, either side.
• Nobody home and no access on arrival — treated as a same-day cancellation.

Access, water and power

We use your water supply and a standard power outlet for agreed home-cleaning tasks. Please provide safe access to the rooms and utilities needed for your visit.

What we do not do

Roof cleaning, screen-enclosure and pool-cage cleaning, paver sealing, work above ground level, mold remediation, and moving heavy furniture or appliances. If we judge something unsafe or outside our scope, we say so and skip it rather than risk your property.

Condition of surfaces

Older concrete, pavers and paint can already be damaged, stained or failing before we arrive. Cleaning reveals such damage but does not cause it. Where we can see a risk — loose joint sand, flaking coating, soft timber, existing rust — we point it out before starting and you decide.

If we get it wrong

Tell us within 48 hours and we come back and put it right at no charge. If we damage something, we will say so ourselves and make it good. Our liability for any single job is limited to the price of that job, except where the law does not allow that limit.

Photographs

We may photograph our own work before and after. We never photograph people, personal documents or the inside of your home for public use without asking you first, and you can say no at any point.

Governing law

These terms are governed by the laws of the State of Florida.